Yes, your data is secure and can only be accessed by authorized people on the production. We understand the sensitive nature of industry data. We are security approved by all major studios and we regularly conduct rigorous security tests. You can view our security documentation here or reach us at firstname.lastname@example.org with specific security questions.
We work with productions across every major studio and may already have specific agreements in place with your studio. Please contact our Accounts team (email@example.com) to see if your production is covered under one of these existing agreements.
Absolutely! We have pioneered new levels of security functionality to protect the sensitive content of production departments, including watermarking on photos and two-factor authentication. Compared to to the traditional 3-ring binder, use of personal hard drives, and generic cloud storage accounts, SyncOnSet offers the highest level of content security designed specifically for TV and film production.
Of course! Our mobile app is designed as a replacement for the physical binder so you can take notes and photos in SyncOnSet completely offline. At the end of the day, when you have access to internet, you can sync your device to share your notes with the rest of your team. Please note, however, that you will need internet access to set up a production and break down your scripts.
Many productions we work with have limited access to internet during shoots so we’re confident that we can find a solution that meets your needs. If you have any questions, please contact firstname.lastname@example.org.
Yes, SyncOnSet is designed as a collaboration tool to save time, eliminate printing, and even make your job more enjoyable. If you want to try it out by yourself, we provide a 7-day free trial for new productions. During your free trial, you can take advantage of our basic features, including one automatic script breakdown and use of our mobile app. Get started today by requesting an account here (no credit card required). We're confident you'll love it and want to bring it to the rest of your team!
Each project comes with a 7-day free trial, which allows you to complete a preliminary breakdown and budget. If you need access longer than the trial period, please contact our Accounts team at email@example.com.
SyncOnSet provides significant value to the whole production (and studio). Many TV and film projects offer SyncOnSet to their departments because they know it will help keep production running smoothly, reduce costs, and improve security. Just let your UPM know you're interested in using us on your next project. Or, even better, contact our Accounts team (firstname.lastname@example.org) and they’d be happy to make the initial introduction!
We have tiered pricing to fit your production’s needs–whether you're on a small indie or studio project. We work with crews to tailor plans that make sense for each project and have pre-negotiated rate cards and agreements at specific studios. To receive a tailored quote for your production, please call our Accounts team at 310-451-1792 ext (2).
Sure it is! New users get started everyday and most learn SyncOnSet in less than an hour. SyncOnSet was designed to fit the fast, complex workflow of production so most crew have a very smooth transition from their old systems. Our support team is dedicated to making your first project a success. If you have any questions during production, our team is available 6am-6pm PT Monday through Friday. We’re here to help!
We designed SyncOnSet with industry professionals in mind and the goal of making it as easy to use as possible. Our customer support team provides personal tutorials with paid subscriptions as well as ongoing support throughout production.
Once an account has been approved, getting set up takes only a few minutes!
We currently offer solutions for six departments; Costumes, Props, Set Dec, Hair, Makeup, and Locations.
It’s up to you and your production! Departments have the option to share a centralized scenes and characters breakdown – saving the hassle of everyone typing out their own and allowing script updates to be distributed instantaneously – as well as the ability to share access to continuity photos to other departments on the show.
Yes, your data remains accessible in perpetuity. Once a season wraps, all the data stays archived in "read-only" mode so the team can access everything that was entered and stored for the season, including photos and reports.
Absolutely! Please contact our Accounts team at email@example.com so we can extended your subscription.
Definitely! We offer a Season Data Transfer which will save you time by pulling over principal Characters, BG Characters, Items, and Actors from a previous season.
Los Angeles: 3767 Overland Ave. Unit 102, Los Angeles, CA 90034
Boston: 745 Atlantic Ave,
Boston, MA 02110
Phone: (310) 451-1792
Professional software for every department